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That’s not as bad as getting this notification from Amazon: “We temporarily lost signal from your delivery driver, but your order is still on the way.”

Some businesses, if they are behind on orders, will just print the label just so they can say its "shipped" even if the order isn't even ready.

Literally TMI.

So say we all!

what's funny about it is, they're celebrating the fact that their system can generate alerts about any time an action causes a row to be inserted into a database. The label printer causes an action_occured event.

retailer: but it is on its way! me: no it's not retailer: yes it is me: can you see it retailer: yes me: is it moving retailer: ... me: is it moving retailer: ... me: is it moving away from you and getting smaller retailer: ... me: I thought so

Similarly, retailers must not offer me a pre-order of a thing so far in advance that I completely forget pre-ordering it by the time it's released to ship... 😬

Dude, find bigger issues to complain about- this is just sad

I used to work for FedEx Customer Service and let me tell you, most of us are just as confused about it. The problem is that we are being watched like hawks and have to pretend the policies and how the system works are perfectly sensible.

I had a parcel last year where I got three notifications before it ever left the warehouse ... and then it got lost.

notifying me of a shipping label feels like a step or two below giving me a participation trophy. like i'll take it but i feel vaguely patronized by it

99% of time -- absolutely. But the 1% of time where you think you're getting scammed and need a heartbeat, it provides some relief.