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Dan Hon
@danhon.com

it should be illegal to give me any shipping status notification before the carrier has picked it up nobody cares about labels

Dan Hon
@danhon.com

retailer: your thing is ready to ship! me: is it on its way retailer: no me: does the carrier have it retailer: no me: so what did you do retailer: well we put it over there me: ... retailer: and printed out a label me: ... retailer: and put a label on it me: what do you want, a fucking medal?

1 repost23 likes

Anil Dash
@anildash.com

what's funny about it is, they're celebrating the fact that their system can generate alerts about any time an action causes a row to be inserted into a database. The label printer causes an action_occured event.

Dan Hon
@danhon.com

retailer: but we did our bit me: congratulations retailer: ... me: that's like the absolute minimum you'd have to do to get something to me retailer: but we did a thing!!!! me: ok so can I track it retailer: no me: why not retailer: because the carrie- me: carrier doesn't have it yet yes I know

Dan Hon
@danhon.com

me: you see the problem here retailer: what problem me: this isn't like an actual step I care about retailer: what, printing a label? me: no. I do not care about that retailer: well what do you care about? me: I care about when it's actually on its way

Dan Hon
@danhon.com

retailer: but it is on its way! me: no it's not retailer: yes it is me: can you see it retailer: yes me: is it moving retailer: ... me: is it moving retailer: ... me: is it moving away from you and getting smaller retailer: ... me: I thought so

Dan Hon
@danhon.com

retailer: but you don't understand we did a thing me: look, see retailer: ... me: what you did was this retailer: ... me: your workflow says that the status of the thing I want changed from "no label" to "label" retailer: yes! we did it! me: I don't care retailer: ... me: I literally don't care