@jpaulreed

@jpaulreed

@jpaulreed.com

Incident response & management+human factors in software development & operations. “How many incidents does it take to get to the center of a sociotechnical system?" (Yes, that @jpaulreed on The Old Bird Site/Mastodon)

679 followers299 following380 posts

In this increasingly agentic-driven world, I, too, believe it’s crucial that we are all aware of—and respect—TP IP…

@jpaulreed reposted

every bash command on linux is blplk -avqPmr o7 . ~/ every powershell command on windows is Please-Mister-Computer -Could-You-Kindly-Do-Me -This Favor ".\"

Spending my Sunday afternoon with friends at a ballot party! (Voting is critical, but informed voting is even better!)

I wonder what the hourly premium is for this year's Fleet Week, given the recent jumps in the cost of jet fuel...

It's quaint to hear a GitHub founder complaining about the costs of the SHA256 storage backend switchover when you consider that the migration costs to Git (for better or worse) cost the industry somewhere in the billions of dollars of lost productivity.

A reminder: never underestimate the value of an operator saying "Huh... something looks weird here..."

@jpaulreed reposted

With the A.I. companies buying up all of the computer storage these days, I'd like to offer up the solution we used in the 1980's to double our storage for free. You are welcome. #old

Looks like the agenda for incident retros where we spend the first half reading a partially-filled out template doc and then spend the second arguing about action items…

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@jpaulreed reposted

Air to Ground Message: BIRTHDAY WISH IS THE ONE THING GOING POSITIVE FOR THIS FLIGHT Area: Austin, TX, USA Type: Airbus A320 A: #ae90374a05d F: #f1803e00061

TIL: Cigna apparently is unaware that OneMedical exists. Agent: "Is that like a group practice?" Me: "Yeah. But like with hundreds of doctors. In multiple states. You've never heard of them?" Agent: "No."

A friend of mine has been rereading The Rise and Fall of The Third Reich, and honestly… in this economy, it’s been the gift that keeps on giving…

@jpaulreed reposted

Air to Ground Message: CLEVELAND CENTER SAYS KLGA WILL NOT BE TAKING ANY MORE ARRIVALS..... MIP4 IS CLOSING DOWN DUE TO WX..... GAPS ARE CLOSING SO THEY WILL PROBABLY SHUT DOWN KLGA EARLIER. THOUGHTS Area: Cleveland, OH, USA Type: Boeing 737-800 A: #ad570f10130 F: #f6ccae57cb7

Good incident commanders LIKE incidents. They'll find ANY excuse to talk about their favorites, how they unfolded, and the thorny, weird edges that no one could make up even if they tried.

It's like vintage car fans showing off their latest mods or pilots talking in the hanger about their close calls. You LITERALLY cannot shut them up about this stuff. If your incident commanders consistently avoid talking about their work, it may be a signal they don't really want to be on the bench

Sometimes, the airlines do try…

ACARS Drama@acarsdrama.bsky.social

Air to Ground Message: EVENING. ONE OF OUR PAX CONNECTING TO CUN IS GOING FOR A FUNERAL TOMORROW. CHECKING IF YOURE ABLE TO HOLD FOR BOTH CXNS.. Area: Watsonville, CA, USA Type: Boeing 737-900 A: #a8988c7a637 F: #f150ddefad8

@jpaulreed reposted

The time cost for generating code keeps dropping thanks to LLMs. Code is important in a sociotechnical system, but the more crucial bit has always been socializing the work. As in, you need folks that know the thing deeply enough to operate it and address novel failures.

“Vibe flyin’”

ACARS Drama@acarsdrama.bsky.social

Air to Ground Message: JUST THAT FL290 IS FINAL, DUE TO ENG 2 VIBES Area: Valparaiso, IN, USA A: #a6e47338ae6 F: #f756d4b59af

Uber has been sending me emails warning me they’re going to close my account in 30 days for the better part of the last decade.

@jpaulreed reposted

Came across a dev saying they couldn’t do their job without LLMs now just like they wouldn’t have been able to do their job without being able to copy and paste from Stack Overflow 5 years ago

AI could subsume this code all day long and still wouldn’t get the artistic significance…

gloriouscow.bsky.social@gloriouscow.bsky.social

You can form valid 8088 machine code as a MS-DOS COM executable using nothing but UTF-8 Braille characters and Windows newlines. This is what it looks like rendered with 2x4 bitmaps. You can view the actual COM file here: github.com/dbalsom/exec... #x86 #asm #assembly #8088 #retrocomputing

@jpaulreed reposted

if your government software looks like this, it will never break, never need replacement, and will work on every computer since we landed on the moon

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@jpaulreed reposted

88°F atop Mt. Tam 58°F on Panoramic Highway A 30-degree difference in just three miles, but the 1,585 feet of elevation gain is key. Temperature inversions are a remarkable thing and Marin County shows them off in a stunning way.

Bless everyone who brings extra ice to the party…

ACARS Drama@acarsdrama.bsky.social

Air to Ground Message: 2 BAGS OF ICE PLZ Area: Jersey Shore, NJ, USA Type: Bombardier CRJ700 A: #ae1da417fc0 F: #fc53472a075

Telling someone they’re the expert on a topic, arguing with them about said topic, and then saying “Well, let’s agree to disagree” is… a choice.

@jpaulreed reposted

It’s worth noting that Taco Bell identified the source before the FDA did, and promptly pulled it from their stores. The FDA didn’t even name the source until Taylor Farms outed themselves, and hasn’t issued a recall. Basically, Taco Bell is now a more reliable authority than the FDA.

Was asked today if I was familiar with the "Swiss Cheese Model"; responded that I much rather prefer a good "Smoked Gouda Model"