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i take your point, but i think “cruel” is a description of the state of mind of the actor, not the subject of the cruelty. if you said “ant is deliberately blurring the existence of that question in a way that favors a maximal reading of their product’s abilities” id agree for sure though
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if it were a one-off i would interpret it charitably but it’s not, they anthropomorphize every chance they get, even in the docs / explainers. to say nothing of endless PR to spread their religion/cult fantasy of “rogue” “AI” there are totally valid reasons to dump those chstomers
this would be fine and normal if they say "it's bc sometimes humans have to read those logs" or "the things you say to the chatbot change the things it says back to you, and this could create a negative spiral for the user" but no, of course not. they pretend they invented a digital slave. freaks