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Team did a surprising thing. I immediately started solutioning. As a leader my job is to take that solutioning and throw it away and instead ask the team, “why?”. The relevant quote is, “process is the embedded response to prior stupidity.” That’s not how we talk anymore. But it’s clear.

24/9/26, 10:40 pm0 reposts4 likes

Camille Fournier

@skamille.themanagerswrath.com

I have read this so many times over hours and I can't tell if I'm having a stroke, you're having a stroke, or you're really using the word "solutioning" unironically

Tom Coates

@tomcoates.bsky.social

I think he’s using it as slightly disparaging term for a manager’s tendency to try and solve every problem when it’s not even necessarily their job.

Michal Migurski

@mike.teczno.com

Probably should still do a wellness check just in case

Tom Coates

@tomcoates.bsky.social

Kellan, if you’re under duress, say something about an AI pivot.

Kellan

@kellanem.com

In this case the problem got solved not because of any process but because an individual saw an issue and got curious. Heroism has toxic impacts. But ownership beats process. That’s your job to navigate.