Jane Portman

The new @userlist.com is now available ✨ Built for product dreamers and email geeks 🎩 Our customers are getting the whole new UI. We also redesigned the website, KB, and end-user parts. Our team is making a happy dance. Read the full story with screenshots and WIP: userlist.com/blog/how-we-...

Top 5 tips for managing B2B email marketing (as someone asked today): ▪️Don't be afraid to email more ▪️Treat this as a process with continuous improvement/expansion, rather than a one-off project ▪️Be helpful ▪️Keep your messages short and focused ▪️DON'T OVERTHINK Simple, not easy.

Selling an ESP is like selling a mattress. A mattress is bulky, hard to replace, essential for your sleep. It's unlikely you'll rave about your mattress or post about it on social media. Replacing a mattress won't make you sexy/healthy/rich. It's just a mattress. It's just an ESP.

Here's exactly why consultants are paid to do their thing. Only a fraction of SaaS companies have dedication, resources, and knowledge to expand their lifecycle marketing in a systemic way. Also, who makes comments this long and awesome?

My co-founder @uibreakfast.com and I are "recovering perfectionists". To remind us to not chase perfection for forever, we established "Better Done Than Perfect" as our mantra. It went as far as naming our podcast after it, creating merch with the slogan on it, and her getting a "b.d.t.p." tattoo.

Software companies overthink email marketing in the same way we overthink social media. A single post won’t impact your LinkedIn account. A hundred of them might. A single email won’t impact your growth. A hundred of them might. Zero emails… Safe bet. #bdtpblurbs #emailmarketing

Time delays in @userlist.com now support advanced calendar settings. E.g. the 10th of the month, the first Monday, or the second Tuesday in March. Now you can send messages related to billing cycles, monthly check-ins, or annual reminders landing on a specific day. Give it a try in your workflows.

Still can't find time to set up your lifecycle emails? We're stoked to announce a new lineup of done-for-you services at @userlist.com 🔥 We refreshed the existing packages that have been running for years, and added a few new ones. Check'em out: userlist.com/services/

Small but useful @userlist.com update from @benediktdeicke.com. You can now edit user (and company) properties manually from the profile page. Previously, this was done via integration sync. With this, Userlist can cover more of your CRM workflow, with custom fields editable on the spot. Woot 🙌

Mega super duper cool feature in @userlist.com. Kudos to @benediktdeicke.com for shipping 💪

This Sunday, a friendly Martian will enter the inbox of 7000+ subscribers in our marketing email list at @userlist.com. @benediktdeicke.com is okay with that. AMA.

Stoked to share the ride with @benediktdeicke.com 💛

Our Forms feature just got an improvement. Form submissions now live in a proper table. Customizable, like any other table in @userlist.com. Woot!

We just launched a new onboarding flow at @userlist.com featuring Susie and her adventures in the email land 😊

Want to know the main reason why we built this? Excel doesn't reliably recognize ISO 8601 formatted date/time values when importing CSV files. ISO 8601 has been around since 1988… 🤪

Small quality-of-life improvement. You can now export @userlist.com data in Excel format, in addition to the CSV format which was previously available. The file opens seamlessly in Excel for reporting or backups. Boom!

My favorite slide of @userlist.com's presentation about the past year for multiple reasons 😂

We’ve added broadcast delivery throttling to @userlist.com. Control how fast a broadcast is delivered by sending it in smaller batches. This keeps delivery smooth for large audiences, and helps with sending anxiety. Give it a try in your next broadcast ⚡✍

Our Christmas gift for those who run support on Plain: the native Plain x @userlist.com integration is live 💚 This integration shows Userlist customer data — user and company info — right inside your Plain inbox, in your sidebar. No need to switch tools.

Our Webhooks are officially live today 🔥 This integration has been hidden behind a feature flag for a while. But we're stoked to enable it for all @userlist.com customers. Docs here: userlist.com/docs/integra... Please ping @benediktdeicke.com for hard technical questions 😊

We recently rolled out a few improvements to @userlist.com's Transactional Messages API. You can now customize almost every aspect of a message, including channel, topic, subject, body, sender, and (obviously) recipient. You can learn more in our docs: userlist.com/docs/develop...

We improved @userlist.com's reporting capabilities a bit 🎉 You can now get account-wide reports, as well as drill downs by type (broadcast, workflow, ...) 🔍 We also made the aggregates smarter. Depending on what period you look at, you either get monthly, weekly, daily, or hourly stats 📈

We're stoked to introduce account-wide Reporting features in @userlist.com 🔥 You can now access account-wide performance metrics and slice them by date, type, or specific workflow and message. Available to all customers starting from the Basic plan. Happy reporting 💛

In case you missed it. @userlist.com comes with a library of workflow templates. No, it's not AI. When creating a new workflow, choose one of the templates. You'll get a populated workflow. As easy as apple pie 🍎

You asked, and we delivered. @posthog.com x @userlist.com integration is live 💙 They're the cool kid on the block. Our integration allows you to send user, company, and event data from PostHog into Userlist. - docs here userlist.com/docs/integra... - happy integrating! - happy halloween!

Our integrations now have eyes 👀 @benediktdeicke.com asked me for a design system to generate images for @userlist.com integration pages and alternatives. It needed to be simple, but quirky. Couple hours later, and new integration banners get a pair of eyes, randomly picked from 12 options.

Super excited to finally ship this to everyone. While Userlist was able to store arrays since day one, using them in filters, conditions, or segments wasn't possible until now 🤩 The user interface even supports arrays of arrays, but not sure there's actually a good use case for that 🤣

New feature at @userlist.com 💫 You can now start workflows on a calendar schedule (daily, weekly, monthly, or yearly) using a Recurring Trigger. For example, you can send a reminder to your Paying Customers segment every Friday (see illustration). Happy triggering 😜

Generous offer from Jane and a great way to surface your most valuable content!

Did you know that @userlist.com supports array properties? (One of those things that make us an advanced platform.) For example, you can create a segment of users who have an active Stripe integration in their integrations list. The integrations array has both name and state [see illustration].

Made printable worksheets for our workshop at @microconf.com Europe next week. You can download the PDF and have fun on your own: userlist.com/downloads/si...

The new @userlist.com is live on Product Hunt today 🚀🔥🔥 www.producthunt.com/products/use...

If we inspired you to switch to Userlist right this second (haha, chuckle from sales), then book a demo and let’s discuss your implementation: userlist.com/demo

We launched a major overhaul of Userlist today 🥳 Among the obvious design changes, we also improved a bunch of things under the hood. They didn't make the cut for the blog post, but I'll briefly mention them here 🤓