Michelle Lam

Michelle Lam

@mlam.bsky.social

Stanford CS PhD student | hci, human-AI interaction (+ dance, design, doodling!) michelle123lam.github.io

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Michelle Lam reposted

CSCW folks, I wanted to highlight how excited and proud I am to see work from our community (dl.acm.org/doi/10.1145/..., CSCW '24 best paper winner led by @jiachenyan.bsky.social and @mlam.bsky.social) grow and expand ambition into this Science paper. CSCW has a ton to offer the world.

Michael Bernstein@mbernst.bsky.social

Our new article in @science.org enables social media reranking outside of platforms' walled gardens. We add an LLM-powered reranking of highly polarizing political content into N=1256 participants' feeds. Downranking cools tensions with the opposite party—but upranking inflames them.

LLM safety work often reasons over high-level policies (be helpful & polite), but must tackle on-the-ground cases (unsolicited money advice when stocks are mentioned). This can feel like driving on an unfamiliar road guided by a generic driver’s manual instead of a map. We introduce: Policy Maps 🗺️

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We can extend policy maps to enable Git-style collaboration and forking, aid live deliberation, and support longitudinal policy test suites & third-party audits. Policy maps can transform a nebulous space of model possibilities to an explicit specification of model behavior.

LLM safety work often reasons over high-level policies (be helpful & polite), but must tackle on-the-ground cases (unsolicited money advice when stocks are mentioned). This can feel like driving on an unfamiliar road guided by a generic driver’s manual instead of a map. We introduce: Policy Maps 🗺️

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Given the unbounded space of LLM behaviors, developers need tools that concretize the subjective decisionmaking inherent to policy design. They should have a visual space to systematically explore, with explicit conceptual links between lofty principles and grounded examples.

With our system, LLM safety experts rapidly discovered policy gaps and crafted new policies around problematic model behavior (e.g., incorrectly assuming genders; repeating hurtful names in summaries; blocking physical safety threats that a user needs to be able to monitor).

LLM safety work often reasons over high-level policies (be helpful & polite), but must tackle on-the-ground cases (unsolicited money advice when stocks are mentioned). This can feel like driving on an unfamiliar road guided by a generic driver’s manual instead of a map. We introduce: Policy Maps 🗺️

Our system creates linked map layers of cases, concepts, & policies: so an AI developer can author a policy that blocks model responses involving violence, visually notice a gap of physical threats that a user ought to be aware of, and test a revised policy to address this gap.

We're excited to host a second iteration of the HEAL workshop! Join us at CHI 2025 :) → Deadline: Feb 17, more info at heal-workshop.github.io

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