Reinstating a cancelled booking now checks capacity first, names the control that's full, and logs any overbooking you approve. Markup and discount lines also go visible to customers by default — and the trip export finally spells Þórsdóttir correctly.
Itsy
Itsy
@itsy.so
Small. Productive. Awesome! Check me out at https://www.itsy.so
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Static trips now publish ready-made party prices through the workspace API, so your site can show a real family-of-four price before anyone opens a booking form. Lists also learned to spell dates and identifiers five ways each — and there's a lot more in this one.
Invoices and receipts are now one print-first document — itemised bookings, participants and totals that actually reconcile. Plus workspace decimal precision, so ISK agencies can finally drop the trailing zeros. See what else changed.
Seat maps now belong to the departure that owns the vehicle, editable rates, colours and blocking in one shared editor, with corrections you can push out to every trip selling that slot. Plus named time slots, an occupancy list view, and booking flows that load in a fraction of the requests.
The Payment Ledger is here: configure your columns and date anchor once, then export any date range as a CSV your accounting system can read. Bookings also drag between groups now — and that's not the half of it.
Your customers now see their payment journey as a clear timeline with progress tracking and milestone alerts. Plus, your workspace branding flows through all automated emails, deposit deadlines are fully configurable, and trigger conditions just got much smarter.
Take command of booking prices with new controls that show exactly what each participant pays and prevent unwanted drift. Generate professional invoice descriptions with AI assistance. Preview inventory availability before copying trips, updated flight itineraries, mandatory products, and more.
Issue immutable payment receipts that capture every transaction detail. Send documents to multiple recipients with the redesigned delivery dialog. Track group costs and generate professional invoices. Your financial workflows just got more powerful and precise.
Client and supplier messages now appear inline in your bookings list with colored icons and hover previews. Sales reports gained segment and label filtering, trip orders surface urgent items first. Plus smarter search shortcuts and saved filter views across the system.
Your order dashboard just got superpowers! The new Needs Your Attention panel surfaces urgent tasks with color-coded alerts and visual readiness tracking. Save custom report views, preview before downloading, and manage inventory like never before.
Financial analytics dashboard, color-coded labels, and automated readiness scoring help you stay on top of every detail. Track revenue trends, organize with smart labels, and know exactly when orders are ready for departure – all with visual indicators that make complex data simple.
Track email performance with the new Communication Effectiveness widget. Orders now auto-complete when trips depart and can be locked to protect financial data. Plus, see trip readiness scores at a glance.
Trip dates now display correctly, bulk emails reach the right people with delivery tracking, and new reports show capacity at a glance. Order copying saves setup time while segment analytics reveal performance insights. Your booking workflow just got significantly smoother.
Transform group chaos into clarity with our new visual workflow system. Drag and drop groups through five intuitive stages while dark mode keeps you comfortable during those late-night working sessions.
Major platform consolidation removes 5,900+ lines of obsolete code while adding smart features: trip categories with colors, order client duplicate detection, flexible discounts, and primary participant designation for streamlined communication.
Find anything instantly with our redesigned search that shows trip names, dates, prices, and participant counts right in the results. Plus enhanced security, passport data collection, and dashboard improvements throughout.
Products now have smart, type-specific attributes, flights show airlines and baggage, hotels show rooms and amenities. Plus, lightning-fast global search (⌘E) finds anything instantly, even with typos. Your data entry just got smarter and navigation faster.
Faster interface, stronger security, and powerful new payment tools
Capacity management that actually works the way you think: count by rooms, seats, or people. Track occupancy with a visual calendar. Plus critical security improvements to keep your workspace data locked down.
ITSY has signed a long-term cooperation and development agreement with VERDI Travel, which will adopt ITSY as its primary booking system next year. The partnership marks a turning point in the evolution of booking systems in Iceland and will strengthen VERDI Travel’s operations in the years ahead.
Itsy has received critical security updates, enhanced monitoring capabilities, and significant performance upgrades across the entire platform. Oh, and dynamic trip creation is in the works!
After 25+ years in travel tech and building platforms that have processed €300M+ in transactions, I've learned one thing: the best way to understand what travel agencies need is to talk to them directly. That's why I'm opening up my calendar.
Two weeks of big upgrades: smarter booking flows, a brand-new self-service reporting system, and a wave of quality-of-life improvements across Itsy.
This cycle’s all about preparing for product variants — room types, car classes, seat types, and more. Plus, product sorting makes a comeback, and I did some serious code cleanup along the way.
This update brings a total refactor of trip products, a simplified pricing model, and a sneak peek at unified inventory. And oh ... something big is coming soon.
This update brings a smoother booking flow, fresh UI polish, and sturdier operations under the hood—making Itsy friendlier and more resilient than ever
Simplified Itsy’s Notifications by separating them from Automations - cleaner, easier, and more focused for a better user experience ... and so much more!
As summer winds down, things are heating up at Itsy! The new Invoicing feature is live and the Group feature is almost done. Beyond that, I'm working on a new chapter for Itsy that's bigger than any single feature. Get ready for some exciting news!
Reykjavik’s summer heatwave (15°C!) sets the scene as Itsy focuses on exciting new business opportunities. Product updates are quiet for now, but big moves are brewing behind the scenes. Stay tuned for what’s next!
Greetings from my temporary office in Crete! I'm channeling the focus and inspiration from this workaction directly into code. The mission: building the new, native invoicing system for Itsy. Let's get this built!
From the sunny shores of Crete, there are some exciting updates that will make managing your trips even easier! I've been focused on refining the participant settings based on very direct client feedback. Ready to see how these subtle but impactful changes will streamline your workflow? Read on!
Big progress on Itsy's PDF generator! We're running final QA and getting ready to ship those shiny new order and booking documents. Also inside: how invaluable feedback from a power user is directly guiding our upcoming feature enhancements. Don't miss this update on what's coming soon!
I've significantly enhanced Itsy's automation and notifications for a smoother experience. Plus, introducing a powerful new feature: Generate and send clients detailed PDF order overviews anytime. This leverages the notification system for greater transparency and a polished experience.
Now add PDF attachments to bookings for smoother client confirmations & workflows! Plus, a sneak peek at the new website. Details inside.
Wrapping up the week with some exciting news! We've rolled out significant enhancements to Itsy, focusing on key areas you care about. From a completely revamped payment experience to powerful analytics integration, there's plenty to unpack. Ready to see what's new?
Ditch those dull client alerts. Your comms just got way cooler with new notification magic. See how in this week's product update!
Behind the scenes, we've been laying the groundwork for something big. This week, while you might not see flashy new buttons or features, we've been intensely focused on supercharging our build and deployment infrastructure.
We are excited to welcome a new client to the Itsy family! This partnership marks a significant milestone as we enhance their operations with innovative solutions. We look forward to a fruitful journey built on trust and mutual respect.
This week has been all about making things smoother and more efficient for your travel business. I’m excited to share some key updates that will simplify how your customers interact with their bookings and give you more control over notifications. Let’s jump into what’s new!
Things don't always progress fast on the product side when you are a solo founder, but having productive meetings with current clients and prospective ones are so valuable. Think of ways to improve Itsy and take a breath in the hustle and bustle of producing new features.
As a solo founder at Itsy, I've come to appreciate the adventure of balancing client work with my entrepreneurial aspirations. This week, I took the time to embrace quiet moments of reflection amidst all the expectations, discovering that these pauses are essential for nurturing my vision for Itsy.
Welcome aboard the latest update from Itsy, where this week I'm taking a refreshingly honest pit stop in my journey of revolutionizing travel tech! I'm excited to share a different kind of story - one about the real adventures of building a SaaS while keeping multiple engines running smoothly.
This week's update at Itsy brings two major improvements that are set to revolutionize travel booking: A game-changing availability calendar that offers a more elegant way to display multi-departure trips, and a performance overhaul that dramatically reduces startup times and boosts responsiveness.
Every journey needs its rest stops, and this week I've taken a mindful pause to refine, reflect, and chart the course ahead. While our changelog may be lighter than usual, my commitment to thoughtful product development remains unwavering.
One of the standout updates this week is the revamped public order overview page, designed to provide users with a more intuitive experience when managing their bookings. I’ve alwo been finalizing improvements to the back office and tackling various bug fixes to ensure that Itsy runs smoothly.
Kicking off 2025 with some holiday cheer – I've launched a new availability calendar that makes booking integration a breeze using trip tags. While the eggnog flowed, I couldn't resist sprucing up our admin UI with fresh icons and tweaks. Stay tuned for the first live implementation soon!
After weeks of collaboration with our amazing customers, Itsy's booking system just got smoother! Duration handling is live, marking a big win for our growing community.
Get ready to pack your bags with even more flexibility! This week, we're thrilled to unveil two game-changing features that will revolutionize how you manage and customize your travel offerings on Itsy. Let's dive into what's new and why it matters for your business.
Deposits just got a serious upgrade! Master payment timings + supercharge your workflows with our automation builder. Your post-booking dreams come true!