IHI

IHI

@ihi.org

Improving health and healthcare worldwide | We teach, coach, convene, and care.

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How can gamification strengthen engagement in quality improvement? Find out at IHI Forum 2026 with the half-day workshop titled "Engaging Adult Learners in Quality Improvement: Games are not just for Kids." View the full Forum agenda: go.ihi.org/forum

After an infection changed her life forever, Rosie Bartel chose to share her story to advise and advocate for patients and their caregivers. Read her recent interview with IHI: go.ihi.org/4s9dRpC

AI is transforming healthcare, but are we building systems that truly make care safer, more equitable, and more human? Ahead of his keynote at IHI Forum 2026, Robert Wachter, MD, sat down with IHI for an in-depth conversation on AI in healthcare. Read the full interview: go.ihi.org/4yroeXn

Who says learning can’t be fun? 🧱 At IHI Forum, half-day workshops turn ideas into action through hands-on activities, collaborative exercises, and plenty of opportunities to learn from one another. Learn more about IHI Forum 2026 in Phoenix: go.ihi.org/Forum

Burnout is a tremendous issue among nurses right now. So, what can leaders do to support and retain nurses? Ahead of her keynote at IHI Forum 2026, Katie Boston-Leary spoke with IHI aboutaddressing burnout, advancing equity, and engaging nurses in decisions on new tech. Read: go.ihi.org/4iS5SdV

go.ihi.orgLeading with Love: Katie Boston-Leary on Advocacy, AI, and Advice for Addressing BurnoutKatie Boston-Leary, who will deliver a keynote address at the IHI Forum, shares lessons about advancing equity, addressing burnout, and engaging nurses in decisions about new technology.

IHI is excited to announce our three Co-Chairs for the upcoming IHI Forum 2026 in Phoenix, AZ. Co-Chairs are respected healthcare leaders who bring diverse perspectives and help foster the connections that drive meaningful improvements in quality and safety. Learn more: go.ihi.org/Forum

"When you’re sick, you can feel like a prisoner in your own body...Tape Art gives people autonomy and a sense of ownership because it’s their ideas up on the walls." Read the full interview with IHI Forum 2026 keynote speaker Michael Townsend: go.ihi.org/4A4Ol…

📣 The keynote speaker lineup for the 2026 IHI Forum in Phoenix is officially here! Join us from December 6–9, 2026, to exchange ideas, build relationships, and lead meaningful change. Visit the IHI Forum webpage to learn more: ihi.org/Forum

IHI's Turn on the Lights Podcast is officially back! Tune in for this week's episode as host Dr. Philip McAdoo discusses the power of nurses to shape the future of care with Dr. Beverly Malone, President and CEO of the National League for Nursing. Listen here: go.ihi.org/TOTL

The full agenda for IHI Forum 2026 in Phoenix, AZ, USA is now live! With over 100 sessions and 10 distinct content tracks to choose from, your IHI Forum experience is more customizable than ever. View the agenda here: go.ihi.org/4gUrEg2

An Integrated Care Board in England partnered with IHI to improve population health and equity. The work built lasting collaboration between residents, clinicians, and community partners, while strengthening improvement capability for sustained change. Read more: go.ihi.org/4xIDdNa

go.ihi.orgMaking System Improvement Real: Lessons from an Integrated Care BoardAn Integrated Care Board in England partnered with IHI to improve population health and equity. The work built lasting collaboration between residents, clinicians, and community partners, while streng...

For more than a decade, IHI has partnered with Ethiopia’s Ministry of Health to strengthen maternal, newborn, and child health. Teams in more than 1,600 health facilities across 365 districts are testing changes to improve how care is delivered every day. Read more: go.ihi.org/enatethiopia

go.ihi.orgEnat Ethiopia: 12 Years of Saving LivesThis publication explores a 12-year partnership between the Institute for Healthcare Improvement and Ethiopia’s Ministry of Health, demonstrating how quality improvement became a nationally embedded a...

The 2025 IHI Impact Report reflects how we are advancing that mission today and evolving to meet what comes next. Across all this work, safety and equity are foundational, shaping every program, partnership, and outcome. Download the report: go.ihi.org/43SQYLx

For anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients. IHI's The Conversation Project has created a number of inclusive guides focused on serious illness messaging. Read: go.ihi.org/43QlR3e

ihi.orgMaking Patient Materials More Inclusive for LGBTQ+ CommunitiesFor anyone creating patient-facing materials, practical approaches can make resources more inclusive for LGBTQ+ individuals and for all patients.

Contextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systematically taught. Read: go.ihi.org/4dyGZAO

go.ihi.orgContextualizing Care: An Essential Clinician CompetencyContextualizing care, the process of adapting care to the circumstances and behaviors of individual patients, has a powerful impact on health care outcomes. It’s a learnable skill, yet rarely systemat...

IHI’s work to improve the quality of care for mothers and newborns has contributed significantly to Ethiopia’s notable maternal mortality reduction to 141 per 100,000 live births, and neonatal mortality to 25 per 1,000 live births. Read more: go.ihi.org/4eK2oIe

go.ihi.orgCo‑Creating Quality: A Twelve‑Year Journey of Health System Transformation in EthiopiaIHI’s Chief Impact Officer reflects on more than a decade of work in Ethiopia, marking 10 years of IHI’s in-country office and the partnerships, leadership, and learning that have shaped lasting healt...

IHI's The Conversation Project put together six resources that are filled with useful conversation starter tips and language that can be used or adapted to your situation. Each has a sample of what’s in the resource, so you can find what will work best for you. Learn more: go.ihi.org/4ts4Yq0

go.ihi.orgMaking Difficult Care Decisions Easier: Six Helpful Resources for Health Care TeamsResources from The Conversation Project support health care team members to start conversations with patients about what matters through the end of life.

IHI has added four new members to its Board of Directors, strengthening the organization’s leadership across global health, corporate governance, technology innovation, and clinical nursing leadership. Read the press release: bit.ly/42KxQyO

A free, on-demand course from IHI Open School, PFC 203: Providing Age‑Friendly Care to Older Adults, introduces each of the 4Ms using real clinical scenarios, making it a strong foundation for anyone new to the framework or interested in a concise refresher Learn more: go.ihi.org/41WFEgC

go.ihi.orgVirtual Clinic Enables Learners to Gain Practical Care ExperienceA free virtual clinic, paired with a foundational online course, allows learners to practice the elements of age-friendly care in an interactive, low-pressure environment.

In a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consistent, reliable emergency care across multiple sites. Read the blog: go.ihi.org/4u621MF

go.ihi.orgHow São Paulo’s City Emergency Care Units Are Transforming Urgent Care in the Public SectorIn a city that never sleeps, how can we ensure fast, safe, and high-quality emergency care for everyone? The UPA em Ação project offers a clear example of how improvement methods can support consisten...

Community health works (CHWs) in rural communities across the country listen to patients and advocate for their needs in conversations with providers and caregivers. CHWs have explored ways to use an age-friendly resource, My Health Checklist, to aid in their work. Read: go.ihi.org/41Hk4MM

ihi.orgHow My Health Checklist Changes the Conversation for Rural Community Health Workers and the Older Adults in their CareMy Health Checklist empowers patients to prioritize what matters most, while helping community health workers (CHWs) and providers deliver age‑friendly, patient‑centered care. Rural CHWs share how the...

Health care teams are deeply committed to protecting children from harm and ensuring the safest possible outcomes. Yet despite best intentions, harm can happen. The Children’s Hospital Association has spent the last decade honing a learning useful framework. Read the blog: go.ihi.org/479W8VH

go.ihi.orgAn Effective Learning Framework for Preventing HarmA proven learning framework within the protected environment of a Patient Safety Organization (PSO) accelerates progress in pediatric patient safety.

The relationships that community health workers build with patients and caregivers are vital to support health care and well-being. CHWs in rural communities across the country have explored ways to use an age-friendly resource, My Health Checklist, as part of this work. Read: go.ihi.org/4ubNUpK

go.ihi.orgNine Opportunities to Advance Patient-Centered Care with My Health ChecklistMy Health Checklist can help spark conversations among caregivers, patients, and health care team members. Rural community health workers are using the checklist to amplify older adult voices and stre...

When prevention is measured effectively, it becomes part of everyday care. When it is not, prevention can fade into the background, especially in communities that already face barriers to care. Read our blog to learn how CMS shapes prevention through measurement: go.ihi.org/473aFCn

ihi.orgPrevention First: Turning Health Goals into Everyday CareThrough meaningful preventive quality measures, the Partnership for Quality Measurement (PQM) helps ensure that prevention activities in health care are impactful, useful, and support better care for ...

IHI VP Dr. Camille Burnett was interviewed by Anastassia Gliadkovskaya about a recent IHI report that offers a framework for health care organizations to continue health equity efforts amid politicization. Read: bit.ly/4aIlgnq

bit.lyHow to conduct health equity work amid politicization, threatsA new report from the Institute for Healthcare Improvement (IHI) offers a framework for healthcare organizations to continue health equity efforts amid politicization.  | A new framework report identi...

In an interview with IHI, Dr. Lydia Love, DVM, DACVAA, CPPS, shares what inspired her to pursue CPPS, how safety science is taking root in veterinary practice, and what both fields can learn from each other. Dr. Love is the first veterinarian to earn the CPPS credential. Read: go.ihi.org/3Ol4dA6

ihi.orgBringing Safety Science to Veterinary MedicinePatient safety isn’t just a human health care concern; it extends across species. In veterinary medicine, safety culture and quality improvement are still emerging — and one veterinarian is leading th...

IHI and MASS successfully delivered the ‘Training Course on Human-Centered Design for Respectful Health Care Spaces.' The course, which took in Bangladesh, introduced practical human-centered design approaches to improve maternal and newborn health (MNH) care spaces. Read: go.ihi.org/3OwIuFp

go.ihi.orgHuman-Centered Design Training in Bangladesh Emphasized Multi-Stakeholder Collaboration and Academic Capacity to Co-Design Respectful Health Care SpacesBangladesh, February 4, 2026 – The Institute for Healthcare Improvement (IHI) and MASS Design Group successfully delivered the ‘Training Course on Human-Centered Design for Respectful Health Care Spac...

IHI VP Josh Clark caught up with Colin Hung at IHI Forum for a discussion on why quality and safety outcomes often stall despite heavy investment, and what changes when organizations slow their pace of adoption to focus on making existing systems work together. Watch: bit.ly/4akqV3O

healthcareittoday.comHealthcare Doesn’t Need More Technology. It Needs Its Tools to Work Together. | Healthcare IT TodayHealthcare IT keeps adding new tools, yet frontline frustration continues to grow. In this conversation with IHI’s Josh Clark, the focus shifts from buying more technology to fixing how existing syste...

This Friday, January 23, is Maternal Health Awareness Day. IHI's Paolo Borem and Pierre Barker co-authored a journal article on the impact on the institutional maternal mortality ratio of a quality improvement initiative for the primary causes of maternal deaths. Read: go.ihi.org/4t0t38v

Organized by the Goiás State Health Department, in partnership with Einstein Hospital Israelita and IHI, this initiative is aimed at training improvement specialists and strengthening the quality and performance of health organizations. Read more: go.ihi.org/3NVOCXt

IHI’s QI Essentials Toolkit includes the tools and templates you need to launch a successful quality improvement project and manage performance improvement. Download here: go.ihi.org/44oN2Ur

SBAR is an easy-to-remember, concrete mechanism useful for framing any conversation requiring a clinician’s immediate attention and action. SBAR is essential for developing teamwork and fostering a culture of patient safety. Download the SBAR Tool today: go.ihi.org/4qpKspv

Tune into the latest episode of Turn on the Lights Podcast recorded live at the 2025 IHI Forum to hear co-hosts Don Berwick and Dr. Kedar Mate discuss how AI, patient safety, and administrative waste are shaping the future of health care. Listen here: cms.megaphone.fm/channel/ihit...

"I would like staff nurses to know that they are our front line of defense in patient safety and quality improvement. Period. Full stop." Read the full interview with IHI President and CEO Dr. Sylvia Trent-Adams (with a subscription): journals.lww.com/ajnonline/ab...

In an article for Fierce Healthcare, Anastassia Gliadkovskaya recaps the fireside chat that took place onstage at the 2025 IHI Forum between IHI President and CEO Dr. Sylvia Trent-Adams and IHI President Emerita and Senior Fellow Maureen Bisognano. Read: www.fiercehealthcare.com/providers/co...

fiercehealthcare.com'A time of risk': Healthcare quality experts at IHI Forum 2025 urge peers to speak upCourage was a key theme at this year’s annual Institute for Healthcare Improvement (IHI) Forum as speakers urged attendees to oppose the quality and access compromises likely to come amid | The annual...

IHI released a practical, evidence-based framework that aims to establish a US industry standard for measuring health equity efforts. This new resource will be the topic of discussion at sessions CC0 and D17 at the upcoming IHI Forum in Anaheim, CA, USA. Learn more: go.ihi.org/49NiTRm

IHI VP Jill Duncan attended Southcentral Foundation's (SCF) Nuka Conference and Core Concepts training. SCF is an Alaska Native–owned nonprofit health care system serving nearly 70,000 Alaska Native and American Indian people in Anchorage and the surrounding areas. Read: www.ihi.org/library/blog...

ihi.orgCentering Relationships in Healing: How an Alaskan Health System is Transforming Care Through Trust, Culture, and CommunitySouthcentral Foundation’s Core Concepts training demonstrates how relationship-based care, rooted in trust, culture, and community, transforms health systems and redefines healing.

IHI and the NYC Health Department co-designed the Overdose Prevention Collaborative – an initiative to improve overdose prevention in high-risk areas and reduce overdose deaths in NYC using place-based strategies and frontline staff expertise. Read more in the blog: www.ihi.org/library/blog...

ihi.orgImproving on Excellence: Expanding Existing Overdose Prevention Approaches in New York CityThe NYC Health Department and IHI co-designed the Overdose Prevention Collaborative – an initiative to improve overdose prevention in high-risk areas and reduce overdose deaths in NYC using place-base...