Generator Labs

Generator Labs

@generatorlabs.com

Enterprise infrastructure monitoring for email reputation, SSL certificates, and the services you can't afford to lose. https://generatorlabs.com/

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Setting up a mail client and it's asking for port 465 or 587? RFC 8314 has preferred 465 for mail submission since 2018, because the connection's encrypted from the very first byte.

Anyone running MTA-STS in enforce mode on their own domain? Curious what finally got you to flip it from testing, or what's still holding you back.

Moving a DNSSEC-signed domain to a new DNS provider goes smoothly if you pull the DS record at your registrar first and wait out its TTL before switching nameservers.

Switch early and resolvers that check DNSSEC still hold the old DS, which won't match the new provider's keys, so they stop resolving your domain. Once the new nameservers settle, sign the zone there and add the new DS. mrdns.com/dnssec

The certificates on the third-party APIs you call deserve the same monitoring as your own. When a vendor's cert expires, it's your checkout that throws the error.

Most small setups would be better off without a backup MX. Senders already retry for days when the main server's down, and the backup tends to be where spam slips past your filtering.

Curious how other mail teams handle this: when one of your sending IPs gets listed, do you pull it out of rotation right away, or keep it sending while the delisting goes through?

A traceroute full of * * * in the middle looks alarming, and it's usually harmless. Plenty of routers don't bother answering traceroute probes, or answer them last, while passing your actual traffic along just fine.

A blocklist check is just a DNS lookup, so you can run one by hand. Flip the IP's four octets around, add the list's zone on the end, and ask for an A record with dig.

Hot take: email shouldn't be your only alert channel for mail problems. When the mail server's the thing that's broken, that's the one alert that can't reach you.

Mail admins: when a blocklist listing hits, who finds out first at your shop? Monitoring, or a customer forwarding a bounce? Honest answers welcome.

The first digit of a bounce code tells you most of what you need. 4.x.x means try again later, and your server will. 5.x.x means it won't go through until something changes on your end.

Give every service that sends mail its own subdomain. Marketing and receipts each get one, and a bad campaign has a much harder time dragging your password resets into spam with it.

What's the oldest thing still sending mail as your domain that nobody on the team remembers setting up? Our money's on a printer or an old monitoring box.

5 days. That is how long Postfix holds deferred mail by default before it gives up and bounces it. A blocklist listing you clear on day six does not bring that mail back, and the default config sends the user no warning while the clock runs.

When a certificate expiry alert fires at 2am, who receives it? If it lands in one person's inbox and that person left two years ago, the alert is going somewhere nobody reads. Where do yours point?

example.com. IN CAA 0 iodef "mailto:security@example.com" CAA records usually stop at issue and issuewild. The iodef tag adds an address for the CA to report a refused request to, so you hear when someone else asks for a certificate on your domain.