1/ A routine onboarding question stopped a shipped service cold. The client asked how to add a new recorder. We couldn't answer without pulling up code we barely remembered making.
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1/ A routine onboarding question stopped a shipped service cold. The client asked how to add a new recorder. We couldn't answer without pulling up code we barely remembered making.
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2/ What we found rewrote how we think about judgment on AI-assisted work. The fix was one rule: nothing ships without an explanation attached. Full piece: buff.ly/cnUMy1Z #software #engineering #ai #productdevelopment