Post

I need corporations to understand that not every purchase I've ever made in my life needs to result in receiving a weekly newsletter forever.

Tom Coates

@tomcoates.bsky.social

25 June

We should probably find a less intrusive way to maintain relationships between customers and brands, if only so we don’t all go fucking insane.

Laurie Voss

@seldo.com

25 June

Or, hear me out, we just collectively decide that humans don't need to have "relationships" with "brands".

Tom Coates

@tomcoates.bsky.social

25 June

Well *I* know that and *you* know that, but the brands don’t fucking know that, so maybe we need to find a way to put boundaries around that “relationship”

Laurie Voss

@seldo.com

I believe in our collective ability to move the Overton window back to "your brand doesn't necessarily get to have a relationship with consumers".

25/6/26, 4:40 pm0 reposts4 likes

Tom Coates

@tomcoates.bsky.social

25 June

Oh I don’t believe in that at all.

Tom Coates

@tomcoates.bsky.social

25 June

I think what I’m comfortable with is something like the Shop app, where they send me the odd notification about people I’ve bought from in the past. Make it all like that and I don’t mind it!

Dominic 🇪🇺 🏳️‍🌈 🇺🇦

@theriotnrrd.eurosky.social

25 June

This was my objection when developers were last beefing with the Apple App Store: “but how will I have a relationship with my users?!?” You don’t, shut up. If I want to talk to you, I’ll find you, otherwise Apple’s primitives (subscribe/cancel) suffice for my purposes.