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There is a silent threshold you'll cross on your path from MVP to a stable product business - you go from being a prototyper to an operator. There is very little documentation about what it's like to be an operator of XYZ service... and the game definitely changes at some point.

Mike Bifulco

@mikebifulco.com

Twilio is my eternal bugbear for this, but plenty of other services have the same problems - Stripe, Cloudflare, Vercel, heck even random smaller pypi/gems/npm dependencies have all kinds of neat quirks and features that you don’t find out about until someday-in-the-future

7/7/26, 1:33 pm0 reposts2 likes

Mike Bifulco

@mikebifulco.com

7 July

This was my favorite thing about working on the developer advocacy team at Stripe. I had the opportunity to create articles, videos, and events catering to people who were experiencing this part of the product lifecycle - docs aren't the perfect home for them, and I learned heaps from the community