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How do you modernise a 926-year-old organisation without breaking anything? HMRC collects £875 billion a year and serves millions of citizens and businesses. It also runs one of the UK’s biggest, oldest and most safety-critical digital estates. So how do you change something that can’t stop?

In this Sooner Safer Happier LIVE session, Tom Skalycz, HMRC’s Chief Technology Officer, shares what the team has learned so far. The recording is now available.

At the heart of it is Path (Pioneering Advanced Technologies for HMRC), a protected space inside a live national organisation to experiment safely, learn fast, and adopt modern technologies without lowering the bar on security, resilience or public trust. What you’ll take away:

* Start small to scale big: prove value quickly, then expand what works * Cut time to value: remove barriers and empower the teams closest to delivery * Build safety into speed: innovation that strengthens critical services rather than putting them at risk

* Put people first: better experiences for users, teams and partners * Learn by doing: a bias to action, within guardrails If you’re leading transformation in a complex environment, this is the one to watch. Watch the recording: youtu.be/-nhsTBeVzp4 #BVSSH

youtu.beHow to Change Everything Without Breaking Anything | Tom Skalycz, HMRCHow do you transform a national system that can’t stop? HMRC collects £875 billion a year and serves more than 35 million people and 5 million businesses. It has to modernise a large legacy estate…

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