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I got an ad for a ring that was on sale for $18, but when I clicked on it it was listed on the website for $31. I emailed them and said hey, this ad gave me the wrong price (hoping they’d give it to me for the price I originally saw it in their ad for), but they just said oops the ad is wrong! 🤨🥸💀

I had an issue with a coffee bean subscription place charging me $hundreds for shipping which should have been free. They ignored emails and eventually I went to the NYS Division of Consumer Protection and within a couple of weeks it was fixed. Might be worth contacting your state’s equivalent.

I think it was more of a computer error rather than maliciousness but that they didn’t reply to my emails was maddening. To be fair they ended up very apologetic and I’m back getting my every-other-week beans from them but it was all so unnecessary as I’m a 15-year customer.