I think "not improved" is selling it short. Most of the apps I use in the past 5 years have gotten measures of orders worse in adopting AI. UX is the worst it's ever been in my career; everything looks great yet feels terrible; glossy, oozing slimy internal rot. If AI has a smell it's putricine.
Won't name the specific company: but it's one where I've been a customer for a long time. Recently, they've been patting themselves in the back on how much AI has increased productivity and how it's the future. From my (customer's) POV: things have not improved one bit since AI
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