Post

Taz Singh
@tazs.ing

It shouldn't have taken Sunil being Sunil to get the correct result here Repeatedly, Cloudflare was telling me the equivalent of "but it says here you bought 51 barrels of gasoline for your bicycle" and I'm saying "my dudes I'm riding a bicycle, your billing system is incorrect"

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Taz Singh
@tazs.ing

All of this while their system was literally broken. Nothing on the Status page that I could point users to say "it's not us, it's them". So users are just constantly emailing me that things are broken while I was literally powerless on my gasoline-less bicycle to help 😩

Taz Singh
@tazs.ing

My last resort was to just rinse Cloudflare here on socials. I hate doing this. It's so far against my grain and who I am as a person, but I was left no choice as they were not responding to my support requests, the service was broken, and our users globally were blocked

Taz Singh
@tazs.ing

Needless to say, I've now deleted all those posts. Nobody asked me to, I just did because I truly hate being that person. I'm a "peace love and community" guy at the end of the day ✌️❤️🙌 However, given this experience, I will still be looking to migrate away from @cloudflare.social

Taz Singh
@tazs.ing

The number of DMs I received basically saying "me too" to the types of issues I was facing was enlightening. Not everybody has a Sunil, and it was crazy to hear the stories from those that don't I've generally had a good experience, but this one was so bad that I lost faith