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我的帳號在2026/10/15 19:52時被人盜走,該盜號人在21:27分儲值1500元在錢包後增加wu為好友,在21:28購買影之刃零禮包贈送給wi,我在收到信用卡扣款通知後21:29分立即登錄帳號刪除信用卡並截圖盜號人帳號主頁,告知客服希望退款,卻被告知需要收禮人同意退款,我的帳號沒有借給他人密碼也未告知他人,盜號人在登入我的帳號時,我未收到任何通知,為什麼他可以直接登錄?公司的安保就這樣嗎?貴公司有代加強安保系統,並且我需要退款並停用收禮人帳號

AION is beautiful game, probably both parts, but it has way too much pissing me off PIN code system, why I never would play it. F'K such security. As for programmer, for me it says that it has big issues, if they do that. They put their problems on user's side. This I even won't try ever.

I would deeply appreciate it if you guys would actually start working on answering your support tickets. I have been on hold for a full 24 hours now. I know your busy, but you guys are normally faster about dealing with account issues.