Post

night0701.bsky.social
@night0701.bsky.social

我的帳號在2026/10/15 19:52時被人盜走，該盜號人在21:27分儲值1500元在錢包後增加wu為好友，在21:28購買影之刃零禮包贈送給wi，我在收到信用卡扣款通知後21:29分立即登錄帳號刪除信用卡並截圖盜號人帳號主頁，告知客服希望退款，卻被告知需要收禮人同意退款，我的帳號沒有借給他人密碼也未告知他人，盜號人在登入我的帳號時，我未收到任何通知，為什麼他可以直接登錄？公司的安保就這樣嗎？貴公司有代加強安保系統，並且我需要退款並停用收禮人帳號

DodderingOldMan
@dodderingoldman.bsky.social

Hello Steam. I know this is not exactly a great place to bring this up, but your feedback processes are abysmal. So, you've recently started requiring a credit card on record for mature games to be viewable in Australia. There are no other options. This is just pathetically weak customer service.

DodderingOldMan
@dodderingoldman.bsky.social

My account itself is over 18 years old, but because I, like most Australians, don't have a credit card, I can't view community or store pages quite a few games on my wishlist, and in my library. I previously had quite a bit of respect for Steam and was prepared to accept the risks of 'owning' my...

DodderingOldMan
@dodderingoldman.bsky.social

digital games in one central repository, but the sheer contempt you've shown for your Australian customers here has me seriously rethinking that trust, and strongly considering other purchasing options in future. I'm not against age verification, but this CANNOT be the ONLY option you offer.