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People don't think of their lives as a set of tasks, so "hey agent, sort my stuff out" doesn't solve much. Some thoughts after percolating on this bsky.app/profile/tres...

Tressie McMillan Cottom@tressiemcphd.bsky.social

I am talking about working with people to even conceive of their lives as a set of tasks — that isn’t exactly natural and isn’t something we train people to do and yet its a precondition for figuring out what an agent would even *do*.

We've had workflows and task automation for forever. How many people even use Gmail or Outlook filters? People are messy, and being organised takes cognitive effort.

The current theory is agents are going to take the heavy lifting off you. The reality is : (1) it's not that easy to get an agent to do exactly what you want, (2) people just don't think like this.

I do think (1) will get easier but I'm not sold that (2) will change much. Telling Gmail that you want a filter is easier than setting up a filter, but knowing a filter will solve stuff? Not so much.

The question is can AI/Agents abstract even that away? (Not sure the promotions and multi-inboxes which exist already has done much generally for normies)

The models will get better sure, but these are products built for 1b people. Thats hard to get right. And As TCCM says people don't think like this. bsky.app/profile/tres... Can AI get this to the people that it's so good that people change how they work? I'm not so sure.

Tressie McMillan Cottom@tressiemcphd.bsky.social

In practice, AI literacy doesn’t start with building the tool for your personal use. It starts with understanding yourself as a collection of tasks who should subcontract those out to a machine. Almost no regular person’s life currently exists as such.

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