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Through experience of chairing our residents association agree, I am no fan of encouraging more cars in London, however our housing association outsourced parking to Sippi - online only - awful customer service - older residents can't call - required complex set up - payment system crashes.

Rob Ford@robfordmancs.bsky.social

People will mock this as small beer politics but predatory behaviour by parking companies has been a major source of frustration and financial cost for millions, and for many years.

Rich Holman

@richholman.com

I could go on, wrong QR codes (what's a QR code some asked), a website interface built by a sadist, 'we'll get back to in 5 working days etc', threatening letters (even when a permit was valid), on and on and on. I booked a visitor permit and was told payment failed after the session had ended.

Rich Holman

@richholman.com

Failure demand in it's finest, the housing association didn't want to manage something that creates a lot of friction and support calls (renewals, issues, visitor permits) so they just got a shit company to manage it.

20/10/26, 8:57 am0 reposts0 likes

Rich Holman

@richholman.com

And to the original point, I personally would rather spend more time in our residents meetings talking about something else, but that's not the world we live in - people care about what they care about - good politics is fixing actual issues people have day to day.