Post

Proton does not knowingly block journalists’ email accounts. Our support for journalists has been demonstrated time and again through actions, not just words. Because of our zero-access architecture, we cannot know when anti-abuse measures may inadvertently affect legitimate activism.

Our team has reviewed these cases individually to determine if any can be restored. We have now reinstated 2 accounts, but there are other accounts we cannot reinstate due to clear ToS violations.

And no, we did not mean to ghost you. We've only received 2 emails to our legal team inbox, last one on Sep 6 with a 48h deadline. This is an unrealistic timeline, especially since the message was sent to our legal inbox on a Saturday.

Unfortunately, this situation has been blown out of proportion without giving us a fair chance to respond to the initial outreach.