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That's only for the "system-wide" outages. My project (and others, check their community forums) have been plagued by machines going rogue and other networking issues.

Yep, I lost count of how often I had to destroy my builder because it got stuck or how often my CI would fail because their API timed out. I’m really sad about this because this would be my dream platform, but alas, I can’t trust it with serious production apps.