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[NEW POST] As we see more use-cases for AI in ITOps, and as we deepen our understanding of the role it plays in tech, we must always start with the outcomes we want and remember that the goal of AI is operational improvement. Read my latest blog post to learn more networkphil.com/2025/02/24/t...

networkphil.comThe Goal of AI in ITOps is Operational ImprovementI’ve been speaking with more folks again recently about AI initiatives in their IT organizations. Most recently it was a systems team that ran the on-prem server infrastructure, Azure environ…

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