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1. Google sign-up right on the landing page. Before, you had to click "Start trial", land on a register page, and only then could you continue with Google. Now that button sits on the landing page itself. It's one less step.

2. The new landing page is a lot simpler and easier to read compared to the old one. It also has a nice clickable demo that people can play with.

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I think people appreciate when they see there's a real person behind the product, and they can reach out directly. Removing small bits of friction one-by-one seems to help. But I'll be honest, 99% of this is trial-and-error.