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I wrote a new process post about building a feature I’ve always wanted, then hearing from other users that they’ve always wanted it, too—they just didn’t think to ask for it. destroytoday.com/blog/buildin...

destroytoday.comBuilding for myself and delighting others - Jonnie Hallman (@destroytoday)After building a feature I’ve always wanted, I hear from users that they’ve always wanted it, too—they just didn’t think to ask for it.

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the 'they just didn't think to ask' part is where it gets interesting. users can sense a pain but not verbalize the solution — that gap between felt frustration and articulated feature request is where a lot of the best product thinking lives. these process posts usually get linked years later too.