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Setting aside the specifics of this story, I’m pretty generally opposed to the popularity of “friction” as the thing to be recovered from technological life (AI or not). It’s not “friction” you’re really after—as if making something harder makes it better. It’s the experience of doing something.

The primary benefit of friction isn’t the satisfaction of overcoming it. It’s the space it can create in the system. Or, to put it another way, I’m a big fan of friction for other people. If we do away with the friction we need to do the work of making systems work without it.