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Agent 1: Vanessa, a freelance designer switching from Calendly. She set up her profile, created a booking event, found her link. Then opened the public page and saw Cal.com branding in the footer. Nobody mentioned it at any point during onboarding.

Agent 2: Garrett, evaluating the automation options. He searched for Slack in the Cal.com app store. Zero results. No explanation and no suggested alternative anywhere in the product.

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What both noticed without knowing about each other: The booking form pre-fills "Your name" with the account username. A client sees "clankerview" in that field and thinks something is broken. Both fresh dashboards had a "Secret meeting (hidden)" event pre-loaded. No tooltip, no explanation.