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Center for Democracy & Technology
@cdt.org

In a new resource, former CDT intern Grace Jin + CDT’s Quinn Anex-Ries map opportunities & risks for AI across the benefits navigation lifecycle, from awareness to renewal. They examine risks incl. AI failure, privacy violations, inaccurate info, & loss of trust. Read more:

cdt.orgSupporting Beneficiary Access: Opportunities and Risks for AI in the Benefits Navigation LifecycleThis resource aims to fill a gap by providing a citizen-side perspective to the benefits navigation lifecycle, organized around five phases — awareness, eligibility, enrollment, use, and maintenance — with an evaluation of the existing barriers and opportunities for AI in each phase, as well as the potential risks that span across all phases.
Center for Democracy & Technology
@cdt.org

AI could help more people access public benefits by simplifying eligibility checks, streamlining applications, and helping recipients manage and renew benefits. But how can these tools reduce barriers without creating new ones? Read the full blog:

cdt.orgSupporting Beneficiary Access: Opportunities and Risks for AI in the Benefits Navigation LifecycleThis resource aims to fill a gap by providing a citizen-side perspective to the benefits navigation lifecycle, organized around five phases — awareness, eligibility, enrollment, use, and maintenance — with an evaluation of the existing barriers and opportunities for AI in each phase, as well as the potential risks that span across all phases.

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