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Every experienced engineering team has been here: a decision needs to be made, everyone has a favorite solution, and the harder people push, the more entrenched people get. Persuasion—our default tool for resolving disagreements—doesn't just fail in these situations. It can actively damage the team.

There are two words that can change all of that. They're disarming, vulnerable, and surprisingly hard to say. This workshop is built around those words — and everything that has to be true for them to work.

We'll cover why persuasion fails, how to facilitate a decision-making process that actually works, and the role psychological safety plays in all of it — skills that can be applied to any human relationship.